Technology & The Business

The impact of technology on tertiary sector can be evaluated from 2 perspectives:

1. B2C[Business to customers]
2. B2B[Business to business]

B2C is usually seen in various retail websites where the consumers can purchase the products online and receive home deliveries
B2B is often seen when companies are designing,advertising or online software solution in various applications 

Electronic Commerce or E Commerce refers to trading goods and services using the internet.

Advantages of E Commerce

• The operating cost is less as the firm does not need a fancy store where the goods are regularly displayed and transactions take place
• The cost of developing a website is less than the cost of setting up a store
• Consumers that are not able to go to the stores will develop a brand loyalty towards electronic commerce because it gives them a solution
• E Commerce can enable a business to take multiple orders without opening a single store

Disadvantages of E Commerce

• Delivery cost is involved, especially for people living far away
• Difficult to understand credit card forgery